Hello, how can we help?
Need to get in touch with our team? Please select the topic that match your needs and we'll get you to the right place.
Make a new request We help finding the perfect space
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For less than 20 people and without accommodation: We are a self-service platform and you are able to do your own booking via our Marketplace
Browse marketplace -
For more than 20 people our experts are happy to help.
service@spacebase.com +49 (0) 30 22 01 2550
Existing bookings Administrating your bookings
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For urgent troubleshooting: For urgent help or unforeseen circumstances with your booking we’ll suggest to reach out directly to the provider. You’ll find direct phone numbers and details in your booking detail page.
Booking dashboard -
For cancelling or changing a booking: ll changes to bookings have to be made on our site to be effective. You are able to self-service on your booking page.
Booking dashboard -
For billing and other matters: We are your central contact for all billing matters. Please check our FAQ or send an email, we typically reply within 48h.
Check our FAQ tagen@mice-agency.de
Business Accounts Our Service for frequent bookers
Spacebase Business is your all-in-one solution for professional purchasing of meetings, events and workplaces. Read more
Upgrade Schedule a callSpace Providers Your ressources around hosting
We provide extensive guides with best in class recommendations. Our team is happy to talk to you. We suggest to directly book a video-call so that we can share our screens and onboard you on any technical questions.
Check our FAQ Send email Schedule a call
All other requests Everything else that matters
Let us know how we can assist you.
Check our FAQ Send email